• Support request requires a valid support plan.
• Support request is handled by support ticket , http://support.vevocart.com
• Support Time is Monday-Friday excluding holidays : 9am - 6pm GMT +7 hours.
• We do not provide support for any 3rd party add-on or software.
• We do not provide support on weekends and holidays.
• We are unable to support customer customization. We cannot help debugging and troubleshooting modification not done by us.

• We do not offer refunds for software, services and templates.
• Please try our line demo to ensure that our products & services meeting all requirements before purchasing.

All orders are delivered by email. Please note that:

• All orders are subjected to fraud screening which may take up to 24 hours.
• We do not deliver on weekends and Holidays.

All orders are subjected to be paid in full before fulfillment. Currently we are accepting the following forms of payment:

• Online credit card payment by 2checkout and Kasikorn Bank
• Online payment with PayPal
• Wire Transfer payment - require for project greater than $2000 usd

We guarantee that all transactions at VevoCart.com are completely secure.

VevoCart.com supports secure online purchasing through 128 bits secure sockets layer (SSL) technology.

Our secure server provides encryption all of the information that you provide, ensuring that your transactions with us stay private and secure.

In addition, you can be assured that the information you give us is private. We do not sell, rent or share information about our customers.