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Frequently Asked Questions
1
Is VevoCart PA-DSS Certified?
Yes. VevoCart is the PA-DSS Certified e-Commerce solution
VevoCart meets all security requirements which enforced by Visa, MasterCard and other credit card brands.
Please note that
a PA-DSS Certified Compliant Application
must implement all PCI requirements and
audited by qualified security assessors (QSAs)
.
Please be careful of applications claiming as PCI/PA-DSS Compliant but has not been audited by security assessors.
Credit card and sensitive stealing prevention
Secure authentication
Payment logging
Proper error handling
Secure cryptographic storage
Secure communication
Role-based access control
Cross Site Scripting Flaws prevention
Injection Flaws prevention
Malicious File Execution prevention
Secure Direct Object Reference
Cross-site request forgery (CSRF) prevention
2
How many websites/stores I can run for a license?
You can run one(1) store/domain. VevoCart is licensed to a single store/domain.
3
How many versions of VevoCart? And how much does VevoCart cost?
VevoCart is available in 2 versions. Deluxe & Multi-store.
Each version is available in 2 types of license.
Deluxe End user License costs $195
Deluxe License with full C# source code costs $495
Multi-sotre 1st store End User License costs $350 + more store license at $100/store
Multi-store 1st store License with full C# source code costs $650 + more store license at $100/store
4
Does VevoCart license include source code for modification/customization need?
A VevoCart License with full source includes C# source code for code-behind and DLL libraries. The only exceptions are third-party DLL libraries, such as from Microsoft, PayPal, and Google.
For End User license, it does not include source code for modification.
5
Do you offer support? Do you offer update to future releases?
A license with full source includes FREE 6 months email support & FREE 6 months update to future releases.
An End User license includes FREE 3 months email support & FREE 3 months update to future releases.
After that, support plan and update plan can be purchased at anytime.
one(1) month support plan can be purchased at anytime for $30. For detail, please visit
'Support Plan'(*)
.
one(1) year update plan can be purchased at anytime for $200. For detail, please visit
'Update Plan'(*)
.
In addition, you can find answers from
VevoCart Documents
or ask questions at
VevoCart Community
.
(*) Please note that we support VevoCart features but not customer modification.
6
What are the system requirements for VevoCart?
IIS 5.1 or later.
.NET Framework 4.0.
Microsoft SQL Database
MS SQL 2005/2008.
'Enabled Broker'
and
'Cache Dependency'
service (Multi Store Version)
7
Do you offer a trial download?
Yes. You can
download trial version
which includes full features and is licensed for 30 days in a localhost environment.
Also, you can also try our online demo
VevoCart Online Demo
8
What payment gateways/processors does VevoCart support?
VevoCart supports the world famous gateways such as PayPal, Google Checkout, Authorize.net and 2Checkout.
Here is the list of
supported gateways
.
9
Can I run a test/development site with a license purchase ?
Yes. You can.
A license includes one(1) FREE testing/development license. You can run a test store under a sub domain,
'test'
.
For example, your registered domain is
www.yoursite.com
thus you are licensed to run a test/development store
http://test.yoursite.com
. This does NOT require an additional license nor additional domain key.
In addition, you can run a test/development store under a localhost envoronment. For example,
http://localhost
.
10
Do you offer discounts?
Yes. We offer discounts for subsequent licenses through our
discount program
.
Once the application is approved, discounts is applied to your purchase automatically, there is no coupon code required.
11
Do you offer a refund?
Please evaluate VevoCart as long as you require with trial download and/or online demo as needed.
We can not offer a refund for a license purchase.
Sales and General Enquiries
Request more imformation.
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Technical Support
For technical support, please submit the incidents
at
http://support.vevocart.com
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